Would you like to be part of an international team serving clients in the aviation and hospitality industry?

We are currently looking for a Customer Service Representative to join our Barcelona office. The company operates in the US and Europe, providing bespoke catering and logistics solutions for leading clients in the airline industry. Known for its service-oriented culture and high quality standards, it offers a dynamic, multicultural and detail-oriented environment focused on operational excellence.

Key Responsibilities:

• Monitor orders and ensure timely deliveries.
• Coordinate transportation and prepare all required customs documentation.
• Handle customer inquiries, resolve issues, and provide proactive support.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to ensure smooth operations.
• Guarantee accurate and timely invoicing.
• Communicate clearly and professionally with customers and suppliers.
• Support the Office Manager with daily administrative tasks.

What the position is looking for:

• Proven experience in customer service or a similar role. (3- 4 years of experience)
• Advanced English skills (minimum C1) and fluency in Spanish.
• Highly organized, detail-oriented, and capable of managing multiple tasks.
• Ability to perform in a fast-paced, international environment.
• Proactive, positive attitude with a strong focus on quality and customer satisfaction.

What the client offer:

• The opportunity to work in an international, fast-growing team.
• The chance to collaborate with leading global FMCG clients.
• A stable position based in Barcelona.
• A dynamic, professional environment with real impact on daily operations.
• Range salary: 25.000€ - 30.000€. 
• Teleworking one day a week
• Health insurance

If you are looking for a new challenge where your organizational skills, attention to detail, and customer focus will make a difference, we would love to hear from you.

"Both at GHC and with the people we work with, we value diversity and equality as fundamental qualities of our culture, and we actively contribute to the development of the talent of all people. That is why, throughout the entire process, we will respect the principle of equal opportunities, not tolerating any type of discriminatory attitude. From our cross-cutting and close working teams, we promote inclusion and share the same commitment to diversity".